Ukraine Response Toolkit: Moving Beyond Language and Communication Challenges Faced by Individuals Affected by the War in Ukraine

CLEAR Global

 

This toolkit is designed to address language and communication challenges faced by individuals affected by the war in Ukraine. They offer practical guidance and tools to ensure effective communication across various languages, including tips for interpreters, translation support, and understanding key humanitarian issues. Additionally, the toolkit aims to help responders navigate language barriers, integrate language support, and provide accurate information to those fleeing the conflict. Through multilingual glossaries, language data platforms, and AI-driven information platforms, the goal is to ensure that critical information reaches individuals in a language they understand, facilitating access to assistance, rights, and decision-making resources.

 

https://clearglobal.org/ukraine-response/ (11.03.2024)

 



Guide for access to the labour market

 

CDMiR 4 Ukraine: Raising awareness on human rights and equal treatment for Ukrainian refugees in Romania (2023)

“This guide is dedicated to migrants and beneficiaries of temporary protection who want to access the Romanian labour market. It provides a detailed introduction to the Romanian labour system, providing essential resources understanding the legal aspects of job search. The guide covers various aspects of the employment contract, provides information about its conclusion and content. It also addresses situations where the employer violates the rights in the employment contract or harassment occurs in the workplace”

UA: https://www.cnrr.ro/index.php/ro/blog-ro-2/integrare/565-guide-access-to-the-labor-market-ukrainian

RU: https://www.cnrr.ro/index.php/ro/blog-ro-2/integrare/564-guide-access-to-the-labor-market-russian

EN: https://www.cnrr.ro/index.php/ro/blog-ro-2/integrare/563-guide-access-to-the-labor-market

Ro: https://www.cnrr.ro/index.php/ro/blog-ro-2/integrare/562-ghid-accesul-la-piata-de-munca

Topics:
Russia Collaboration Humanitarian Actions education Humanitarian crisis Donbas Pole opinion Mental health Putin Sanctions Supply chain Humanitarian Response Plan Shelter European Union Displacement Integration Military Humanitarian aid Humanitarian law Displacement Sites Crimea Training UNHCR Coordination Emergency Shelters Gender Nato Healthcare Inflation Migration Economy Language Age Discrimination poverty Forced Displacement NGO disinformation refugees Employment Refugee Armed forces Conflict Health Policy

 



Council on Foreign Relations Education

Authors, (year), Publisher

CFR Education, established in 2015, aims to cultivate global literacy among students by providing educational resources focused on foreign policy and international relations. These materials, spanning from middle school to graduate level, equip students with the essential knowledge, skills, and perspective needed to understand the complexities of today’s interconnected world. By fostering understanding of issues such as fast-spreading viruses, carbon emissions, and scientific breakthroughs that transcend borders, CFR Education prepares students to navigate both challenges and opportunities on a global scale.

 

https://education.cfr.org/#products (04.03.2024)

Topics:
Economy Discrimination Military Armed forces Employment Coordination Sanctions disinformation Integration education Supply chain Pole opinion Humanitarian crisis Humanitarian aid NGO Gender Language Mental health Emergency Shelters Humanitarian law Russia Inflation Refugee Health Collaboration poverty Displacement Nato refugees Policy Training UNHCR European Union Humanitarian Actions Displacement Sites Migration Healthcare Crimea Humanitarian Response Plan Donbas Shelter Age Conflict Forced Displacement Putin



Global Roadmap for Refugee Entrepreneurship

UNHCR (2022)

“The Global Roadmap for Refugee Entrepreneurship provides strategic guidance for UNHCR and partners to support refugee entrepreneurship, reflecting on available opportunities and global best practices in the field. The roadmap is based on research findings from global and regional desk reviews in Europe, MENA, the Americas, East and Horn of Africa and the Great Lakes, West and Central Africa, Southern Africa, and Asia, with focus on 21 countries. Extensive consultation informed the roadmap involving primary data collection from 47 interviews and 10 consultation meetings with UNHCR country, regional, and global-level staff and partners, as well as with major development actors, and practitioners.”

https://www.unhcr.org/media/global-roadmap-refugee-entrepreneurship (09.01.2023)

Topics:
Humanitarian Actions Refugee NGO Military Training Conflict Putin refugees Nato Armed forces Crimea Supply chain Mental health Employment education Forced Displacement Humanitarian Response Plan Humanitarian crisis Collaboration UNHCR disinformation Humanitarian law Age Language poverty Russia Discrimination European Union Coordination Shelter Gender Policy Integration Emergency Shelters Migration Sanctions Displacement Health Humanitarian aid Donbas Pole opinion Displacement Sites Healthcare Inflation Economy

 



ENGAGING WITH EMPLOYERS IN THE HIRING OF REFUGEES: A 10-point multi-stakeholder action plan for employers, refugees, governments and civil society

OECD, UNHCR, (2018)

This document addresses the challenges and opportunities of integrating refugees into the labour market, focusing on the importance of employment for refugee integration. With over 65 million forcibly displaced persons globally, including 22.5 million refugees, the document emphasises that G20 and OECD countries host more than six million refugees. Recognizing refugees’ identified concerns of employment and housing, the document underscores the significance of empowering refugees to contribute to their well-being and communities. It highlights the role of the Comprehensive Refugee Response Framework (CRRF) in enabling refugees to use their skills, emphasising a collaborative effort among governments, public employment services, private recruitment agencies, and employers. The Action Plan, developed through regional dialogues, outlines ten key action areas, emphasising the need for navigating administrative frameworks, assessing skills, addressing skills gaps, ensuring equal opportunities, and sustaining scalable models for refugee employment.

 

https://www.unhcr.org/fr-fr/en/media/engaging-employers-hiring-refugees-10-point-multi-stakeholder-action-plan-employers-refugees  (09.01.2023)

Topics:
Healthcare Humanitarian law Inflation education Economy poverty Armed forces NGO Nato Refugee Training Donbas Military Humanitarian Response Plan UNHCR Russia Employment Displacement Sites Coordination disinformation refugees Emergency Shelters Shelter Sanctions Collaboration Humanitarian Actions Gender European Union Discrimination Mental health Humanitarian crisis Policy Crimea Language Displacement Putin Conflict Integration Supply chain Age Pole opinion Humanitarian aid Health Migration Forced Displacement



Key considerations on Technical and Vocational Education and Training (TVET) – tailored to forcibly displaced persons

UNHCR (2019)

This Education Brief introduces Technical and Vocational Education and Training (TVET), encompassing education, training, and skills development in various occupational fields. TVET plays a crucial role in supporting economic development by aligning skilled workforce development with labour market needs. Operating at multiple educational levels, including work-based learning, TVET is instrumental in fostering lifelong learning and is an integral part of national education systems.

For TVET programming tailored to forcibly displaced persons, the guide emphasises inclusion, advocating for equal treatment in national TVET systems. It recommends policy development, collaboration with partners, and the formal inclusion of refugees in the economy. The guide also covers market orientation, support services, accreditation, teacher training, life skills development, technology integration, and bridging to the labour market. It encourages partnerships with various sectors to enhance program effectiveness and highlights cross-cutting considerations such as gender equality, environmental sustainability, and innovation.

https://www.unhcr.org/fr-fr/en/media/key-considerations-technical-and-vocational-education-and-training-tvet (09.01.2024)

Topics:
Displacement Policy Age Humanitarian crisis poverty Supply chain NGO Humanitarian law Collaboration Training Crimea Integration Economy Donbas Armed forces Migration disinformation Pole opinion Language Humanitarian Actions Health Displacement Sites Military Inflation UNHCR Shelter Russia European Union Sanctions Putin Refugee Mental health Gender Discrimination Nato Humanitarian Response Plan Employment Humanitarian aid Coordination Emergency Shelters Healthcare Forced Displacement education refugees Conflict



Communicating with migrants – Guide for staff in job centres and public services

 

Andrea Nispel (2019)

This guide is crafted for managers and customer-facing staff in job centres and public services, aiming to improve communication with migrants. The effective delivery of public services hinges on communication, yet various challenges arise, such as clients’ limited understanding, stress, and staff facing time constraints and the technical language of services. These difficulties are intensified when clients have limited English skills and different cultural perspectives.

Fortunately, this brochure provides concrete strategies and practical tips. Managers will find insights on supporting staff to assist clients with limited language skills, while all staff members can benefit from specific guidance to reflect on communication styles in our increasingly diverse working context. By implementing these recommendations, the guide seeks to enhance communication effectiveness, particularly in situations involving clients with limited English skills and diverse cultural backgrounds. The overarching goal is to create a more positive experience for both migrants and staff within job centres and public services.

 

https://www.ecml.at/Resources/ECMLresources/tabid/277/ID/101/language/en-GB/Default.aspx (09.01.2024)

Topics:
Crimea Gender Humanitarian law Humanitarian Response Plan Discrimination Coordination Conflict Sanctions refugees poverty Russia Employment Military Putin Language Supply chain Mental health Armed forces Health Economy Displacement Age Policy Nato Healthcare Humanitarian Actions Shelter education Displacement Sites Humanitarian aid Pole opinion Humanitarian crisis Collaboration Inflation UNHCR NGO Donbas European Union Training disinformation Forced Displacement Refugee Migration Emergency Shelters Integration



Language for work – A quick guide supporting the linguistic integration of adult migrants

 

Braddell A., Grunhage-Monetti M., Portefin C. and Sjosvard K. (2017)

This guide is for professionals supporting the linguistic integration of adult migrants, including those in language learning, integration programs, vocational education and training, human resources, adult education,  and labour market support services.

Successful integration of adult migrants depends on language skills and employment. Language proficiency is crucial for finding suitable employment, and employment, in turn, helps migrants develop their language skills.

For migrants arriving with limited language skills and no recognized qualifications, support to develop work-related language skills is essential.

The aim is to equip professionals with the knowledge and tools necessary to contribute to the linguistic integration of adult migrants, emphasising the critical role of language skills in their successful employment and societal integration.

 

https://languageforwork.ecml.at/ResourceCentre/tabid/4074/InventoryID/221/language/en-GB/Default.aspx  (09.01.2024)

Topics:
Economy Gender Pole opinion Humanitarian Response Plan Sanctions Supply chain refugees Age Forced Displacement Crimea education European Union Humanitarian aid disinformation Integration Emergency Shelters Military Employment Conflict Armed forces Displacement Collaboration Health Russia Nato Discrimination Policy Language Shelter Mental health Putin UNHCR Humanitarian crisis Coordination Migration Displacement Sites Humanitarian Actions Humanitarian law poverty Donbas Inflation Healthcare Training NGO Refugee



The Gamechangers

The Gamechangers offer to visit war sites and the Ukrainian experiences around the war through VR technologies. It offers insights into the Ukrainian reality and tries to let you experience being on the ground.

 

https://www.thegamechangers.pro/

Topics:
Humanitarian Response Plan Shelter Supply chain Crimea Training Inflation Language disinformation Displacement Humanitarian law Military European Union poverty Forced Displacement Pole opinion Economy Humanitarian aid UNHCR Putin Policy Russia Migration Collaboration Gender refugees Mental health Humanitarian crisis NGO Refugee Healthcare Coordination Age Donbas Conflict Discrimination education Nato Integration Displacement Sites Emergency Shelters Armed forces Health Humanitarian Actions Sanctions Employment



War in Ukraine: Making Sense of a Senseless Conflict

Medea Benjamin, (2022)

Medea Benjamin and Nicolas Davies provide a nuanced analysis of the Russia-Ukraine conflict in their primer, “War In Ukraine.” They argue that while Russia’s invasion is indefensible, Western actions such as NATO expansion and U.S. involvement in the 2014 Ukraine coup have also contributed to the crisis. The book explores the historical context, surveys the involved parties, and examines the risks of escalation towards a potential conflict between the U.S. and Russia. With accessible language and thorough research, it offers readers the opportunity to understand the intricate complexities of the conflict beyond the simplistic narratives portrayed in mainstream media.

ISBN: 9781682196144

Topics:
Putin Health Migration Russia Mental health Nato Forced Displacement European Union Integration Humanitarian Actions Shelter Supply chain Coordination Refugee Collaboration Humanitarian aid Economy Age Conflict Displacement Sites Emergency Shelters Language Pole opinion disinformation Policy Displacement Healthcare UNHCR Humanitarian law Inflation Humanitarian crisis Donbas Humanitarian Response Plan Armed forces refugees Sanctions Employment Gender Military Crimea NGO education Discrimination poverty Training